Heloisa was an excellent help in my home buying process. She is patient and on top of what is new on the market. She was also a great help in understanding laws and negotiation tactics.
Heloisa was very eager to help. She understands the needs and worries of a first time home buyer. Always answering ours questions and helping us know more about the buying process. Very proactive, available and kind. Would always calm us down and understand our stress as a first home buyers. She would commute 1 hour each way to show us the proprieties in our interest, including revisits to the same proprieties whenever we requested. I give Heloisa five starts!!
Working with Heloisa has been an absolute pleasure! From our initial meeting and presentation three qualities emerged from this outstanding individual. 1. Professionalism- Heloisa is the ultimate real estate professional. She walked my husband and I through the entire home selling & home buying process. She anticipated our questions and came prepared with thorough answers. 2. Excellence and great communication. Heloisa is very current and uses technology for convenient online signing options, she communicates quickly through text and email or phone calls.. She made the entire process simple and easy. 3. Caring- Heloisa demonstrated that she genuinely cared for my husband and I in many different ways. I plan on using Heloisa again in the future!
Dear Heloisa, we have been so grateful for all your hardwork and support. Although we haven’t had many issues but any time there has been an issue you have been incredibly helpful and whenever you have come out for an inspection you have been so personable and absolutely lovely to be around. You are a great addition to the One Sotheby’s Team and i am thankful that we have you looking after us. I never feel i am waiting about for any action to be taken and you are always so swift in giving us an update or resolution if there is a problem needing to be taken care of. We have been in our flat for nearly 9 years, starting with another agency and now with One Sotheby’s, and i can honestly say i have never felt so looked after and treated so well. I can only assume the seller is as happy with you as we are.
Just to say thanks to you Heloisa Felicio and all the staff for your efforts. We are delighted with the sale price. It was a pleasure dealing with you and will recommend Helo to friends in the future.